The Use of Integrated Supportive Supervision (ISS) Visits to Strengthen Family Planning Service Delivery in Two Selected States of Nigeria
Abstract:
Efforts to expand access
to contraception for healthy timing and spacing of pregnancies (HTSP) includes the
engagement and capacity building for service providers. The quality of services
being provided by SPs during integrated supportive supervision (ISS) visits has
not been assessed. This study assessed the quality
improvement of FP service delivery during ISS visits to secondary health facilities
in 2 states of Nigeria. Twenty program managers competent on FP service delivery
were drawn from each of the two states; and trained for 4 days on the use of ISS
checklist to monitor quality of FP services. A 13-page ISS checklist developed by
the FMoH, and field tested by Jhpiego in collaboration with other stakeholders was
used to elicit data from 20 health facilities. Two Rounds of ISS were conducted
between October 2014 and March 2015. Data was entered and analyzed using SPSS 17.0
version. FP new acceptors increased from 48.7% at 95% CI, 0.272-0.728 in Round-1
to 50.3% at 95%CI, and 0.272-0.728 in Round-2. Only 2.5% at 95% CI, 0.001-0.249
of the SDPs reported stock-out of FP commodities in Round-1 while none in Round-2.
Stock-out of consumables reduced in-between rounds notably sterile gloves from 40.0%
to 26.3% in Round-2; Examination gloves from 50.0% to 23.7%; Gauze swabs from 50.0%
to 28.9%; Gaps still exist in number of SHFs reporting poor availability of infection
prevention equipment. ISS is a key strategy that can help to reduce programming
barriers and achieve desired objectives. Feedback in-between rounds was used by
the SPs to plan for performance improvement.
Keywords: Family
planning, quality improvement, integrated supportive supervision, secondary health
facilities
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