Availability of Human Resources as a Determinant of Health Service Quality in Multihazard Disasters in Palu City, Indonesia
Abstract:
Health aspects in disaster management, including earthquakes, are very
important to formulate because they include pre-disaster, emergency response
and post-disaster aspects so that appropriate mitigation and preparedness can
be carried out to reduce the impacts that occur. This study aimed to analyze
the influence of health resource factors on the quality of health services in
multihazard disasters. This study applied a cross-sectional design, involving
57 people selected using accidental sampling techniques. The independent
variables were health service providers; human resources; health financing;
materials; methods; institutional structures; health information system
technology; drugs and health supplies; community conditions; environment; preparedness;
and basic needs during disasters. While the dependent variable was the quality
of health services in multihazard disasters. All variables were measured by
filling out a questionnaire. The measurement data were analyzed using multiple
linear regression tests. The results showed that the p-value was less than 0.05
only for the availability of human resources, which was 0.013; so this is a
factor that significantly influences the quality of health services. Thus it
could be concluded that the determinant of the quality of health services in
multihazard disasters in Palu City, Indonesia was the availability of human
resources.
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