Enhancing Early Infant Diagnosis Services: Healthcare Workers’ Perceptives on Health System Challenges in Zambia
Abstract:
The pediatric HIV
burden is significant, with 46% of 1.7 million affected children lacking
treatment in 2020. In sub-Saharan Africa, up to 49% of HIV-infected children
remain undiagnosed, contributing to high AIDS-related mortality. In Zambia, early
infant diagnosis (EID)coverage for HIV-exposed infants (HEI) is suboptimal with
71%
receiving timely virologic testing, indicating gaps in case
identification. We explored healthcare workers' perceptions of Early Infant
Diagnosis, appointment systems and associated challenges. Respondents were
selected in two stages: Firstly, facilities were purposively sampled based on
high HIV-Exposed Infants volumes. Secondly, 19 respondents were purposively
sampled within the province (1), district (2) and facilities(16)based on their
roles within the PMTCT department. All Content and thematic analyses were done using
NVivo 10 software. Healthcare providers reported using registers to identify and
track HIV-exposed infants’ appointments, leveraging routine immunization visits
for identification across the cascade up to 9 months old and utilizing an
integrated electronic medical records system (SmartCare) for appointment and
service tracking. However, health care providers highlighted challenges that
include cumbersome paper-based registers, leading to incomplete documentation
and difficulties in tracking HIV-exposed infants’ appointments, Loss to
follow-up rises after 9 months, attributed to decreased attendance post-routine
immunizations and SmartCare’s dual documentation add to workload, leading to
incomplete records, hindering appointment tracking due to time-consuming data
entry and lack of critical information. Our study, recommends streamlining
appointment systems to cover the entire infancy period, enhancing register
design, and providing additional training for electronic medical record systems
to healthcare providers to improve efficiency.
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