Assessment of the Need, Demand, and Access to Mental Health Care Services by Nursing Staff in Dispensaries Within Mombasa County, Kenya
Abstract:
Mental health and well-being are crucial for a fulfilling
life. Work related stress negatively impacts health care providers'
professionalism, quality of care delivery, efficiency, and overall quality of
life. It is important to identify and mitigate these work-related risk factors
to protect the mental health well-being of healthcare workers. The aim of this
study was to assess the provision, demand and awareness of need for mental
health care services amongst nursing care staff stationed in dispensaries within
Mombasa County, Kenya. This is a cross-sectional study that targeted nurses at
the dispensary level, facility in-charges, and County health personnel.
Quantitative data was collected using GAD-7 to measure anxiety, PHQ 9 to
measure depression and PCL 5 to measure PTSD. Qualitative data was collected
through IDI and key informant interviews with the facility in charges and the Sub-County
County nurse officials. Quantitative data was analyzed descriptively while
qualitative data was analyzed following Creswell six steps. The research
discovered the proportion of nurses in Mombasa County affected by PTSD severe
anxiety and severe depression as 12.6%, 22.6% and 3.2% respectively. These
conditions have their origin in work and personal matters with work-related
matters being the main contributors. Fear of stigmatization from colleagues and
the community negatively affected care seeking behavior. Nine county facilities
offered mental health services although understaffed with only 9 specialized
staff. The county has made some investment in mental health service provision,
this investment is however focused on service provision to the general public
as opposed to health care workers.
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