Health Systems Strengthening: A Panacea to Improving Consumption of Public Healthcare Services in Northern Namibia: A Cross Sectional Study
Abstract:
The aim of the study was to assess the impact of health systems strengthening
on the consumption of public healthcare services in Northern Namibia. The study
assessed how the following components of health systems strengthening influence
the consumption of public health care services; (1) timeliness
and readiness of services rendered, (2) health workforce competence, (3) health
information systems, (4) availability of essential medicines, (5) healthcare financing
and lastly (6) leadership and governance. We used a quantitative descriptive
cross-sectional study design. 672 respondents were identified using the purposive
sampling technique and a well-structured Likert-scaled questionnaire was used for
the interviews. Collected information was entered into data sets and analysis was
done using Excel and Statistical Package for Social Sciences (SPSS) version 23.0
software. The results were that over 95% of
the respondents strongly agreed with each of the factors assessed. Health systems strengthening remains an important
factor in the delivery of health services. This was taken note of when 48% of the
participants agreed that a good competent health workforce determines their choice
of healthcare facility when they are not feeling well. This was further augmented
when 49% of the participants agreed that healthcare financing influences people’s
choice to go and seek healthcare services from government facilities. It was concluded that health systems strengthening
is the cornerstone for improved consumption of public health care services in Northern
Namibia. We recommend that governments should develop strong health systems
at all levels of health service delivery.
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