Perceived Quality of Health Care Provided to Mothers during Immediate Postpartum Period at Health Facilities in Kakamega County, Kenya
Abstract:
Health care workers are essential
in averting the high infant and mortality rates in Kenya. The immediate postpartum
period is a delicate period when the mother and infant's health is in danger with
evidence indicating the majority of deaths occurring during this period. The aim
of the study was to assess mothers' perception
of quality of care during the immediate postpartum period in selected facilities
in Kakamega County in Kenya. Socio-demographic factors, knowledge and health services
provided during the immediate postpartum period were evaluated. A cross-sectional
descriptive study design to collect quantitative data was adopted. Self-administered
questionnaires were utilized to collect data. The study participants were 257 postnatal
mothers who were systematically sampled from facilities within Kakamega County.
Quantitative data was analyzed using SPSS version 21.0. Descriptive statistics were
used to present quantitative data in frequency tables, charts, and graphs. Inferential
statics were done using Chi-Square tests at a 95% confidence interval (p<0.05).
The results revealed majority of the women perceived the quality of postpartum care
as slightly above average at 3.18(63.6%). 58.1% of participants had high knowledge
on immediate postpartum care. Knowledge level (p = 0.018) had a significant association
with the perceived postpartum care quality. Socio-demographic factors such as age
(p=0.014), education (p=0.001), and parity (p=0.029) were associated with the perceived
quality of postpartum care. Availability of family planning (p=0.050),
immunization (p=0.001), and nutritional counseling services (p=0.012) was associated
with the perceived quality of postpartum care. In conclusion the perceived quality
of postpartum care was slightly above average with availability of health services
positively influencing perception.
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