An Assessment of Factors Influencing Job Satisfaction of Healthcare Professionals in Ogun State Hospitals, Nigeria
Abstract:
In the healthcare sector, the
job satisfaction of professionals and/or healthcare workers plays a profound role
in their performance and is further reflected in the health and satisfaction of
the patient. In recent times, the healthcare workers in Nigeria were not seen to
be gratified with the organizational policies. The various industrial unions of
the health care professionals have engaged in several industrial strike actions
over the years in an attempt to demand for better remuneration, improved working
conditions, increased staff strength, reduction of work overload, and the likes.
This situation among the healthcare professional has become worrisome in Ogun State. This study
assessed factors
influencing job satisfaction of healthcare professionals in Ogun State Hospitals,
Nigeria. The study was conducted with a sample of 729 healthcare professionals from
the five zonal offices comprising Thirty-Nine (39) Health facilities across the
study area. Data and/or items that assessed job satisfaction with management, supervision,
nature of work/profession, work environment, salary, benefits, and promotion were
subjected to exploratory factor analysis in order to group the major constraints
variables. The results showed two orthogonal factors in management, two factors
in supervision, five factors in nature of work/profession, three factors in a work
environment, and three factors in rewards/compensation, which were derived with
total explanations of 50.54%, 61.30%, 58.32%, 58.82%, and 68.68% respectively, of
the Variance. Only variables with constraints loadings of 0.60 and above were used
in naming the factors. The results further revealed that rewards, opportunities
for career development, working conditions, and promotional schemes of the organizations
have high associations with job satisfaction, whereas work environment was found
to have low significance towards job satisfaction. This study concludes
that the Ogun State Hospitals Management Board needs to improve
the work environment; attractive rewards/compensation, opportunities for career development, and promotions.
Keywords: Factors, Healthcare Professionals, Job satisfaction, Nigeria, Ogun State Hospitals.
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