Abstract:

The success of any health care delivery system depends on the value the professionals place on quality of the services given. Nursing practice is a major contributor to the success of the health care system especially if the caring concept is well defined and understood by the providers. The project that was undertaken was intended to awaken a spirit of caring in the identified ward with intentions to create a model care ward.

The method included flouting the old caring strategies that nurses embraced, stimulating them to rethink and identify approaches that could enhance ‘caring’ whilst creating a vibrant working and cooperative team. A consensus building meeting was held where 20 caring behaviours and 35 uncaring behaviours were identified

Keywords: Caring, nursing, professionalism, behaviours, patient.

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