Performance Appraisal as an Employee Evaluation Tool in an Organization like the Integrity Commission of Guyana
Abstract:
To evaluate an employee is a management task
and a tool that is constantly used is Performance Appraisal. The business
dictionary.com define Performance Appraisal in three parts that is, it is the
process where managers/consultant 1) examines and evaluates an employee’s work
behavior by comparing it with present standards, 2) documents the results of
the comparison, and 3) uses the results to provide feedback to the employee to
show where improvements are needed and why.
An efficient and effective organization will constantly performed
evaluation on its employees to measure their work performance on the job. An
organization must understand that Performance Appraisal is not the only tool to
measure an employee performance. Employees’ evaluation is an assessment/ review
of an employee job performance. Performance Appraisal is a formal/objective
assessment of an employee’s job performance. This Performance Appraisal at the Integrity
Commission is an evaluation tool that will identify employees that are
performing from the one that is not. An organization Performance Appraisal must
have a clear purpose and measurable objective. The most common errors in the
evaluation process are the halo and horn effect or a poorly designed
Performance Appraisal. To overcome these errors, manager/supervisors should
have discussions with the employees when designing the Performance Appraisal so
that their goals and objective can also be incorporated with the position goals
and objectives. The Performance Appraisal is presented as an
evaluation tool used at the Integrity Commission in Guyana. The Commission had
taken into consideration Milan Fekete research in which he said that Van and
Dan den Berglie (2004) said that organizational performance is “the measurement
and reporting system/ tools that qualifies the degree to which managers achieve
their objectives”. At the Office of the Integrity Commission evaluation of
employee is done every six (6) months using the Performance Appraisal to see
whether an employee was performing on the job in order to be eligible for the payment
of his/her gratuity, to identify areas that need training. In designing the
Performance Appraisal for the Integrity Commission, it adopted the following questions
poses by Milan in his research to make it an effective evaluation tool:
1.
Who should design the evaluation
process?
2.
Who should evaluate whom?
3.
Who should review the evaluation
results?
4.
How these results could be
exploited?
In
adopting these questions the performance appraisal as an evaluation tool at the
Integrity Commission was a success.
Keywords: Employees Evaluation,
Performance Appraisal.
References:
[1.] M. Armstrong, Performance Management,
Third Edition (2006)
[2.] Milan Fekete, The Practical Model of
Employee Performance Evaluation, Comenius University Bratislava, Faculty of
Management, Slovakia, 2004.