Operations Management in the Corporate Environment of Guyana: The Culture Fusion

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DOI: 10.21522/TIJMG.2015.10.02.Art015

Authors : Vivian Lam

Abstract:

This paper examines the role of human resource culture in operations management and its direct impact on returns on investments, efficiency, and effectiveness in Guyana’s corporate environment. Corporate culture, defined as the shared values and norms within an organization, influences employee attitudes and behaviors, while profitability involves offering the right product or service at the right place and time for the right price. The literature confirms that these concepts are interlinked and beneficial for many organizations. The review found that exploiting human resource culture can significantly enhance growth and expansion potential. In Guyana, profitability and organizational success have not reached their full potential. In such an environment, human resource management is crucial, and culture serves as a vital operations management tool. Human Resource Culture encompasses shared values, beliefs, attitudes, and behaviors, defining an organization operation and how employees interact. This includes mission, goals, work environment, communication styles, leadership practices, and employee expectations. A business environment includes internal factors like employees, culture, and management, and external factors such as customers, suppliers and competitors. The corporate environment refers to a corporation's internal culture, structure, and operations. Organizational culture influences decision-making, activity prioritization, and accountability, aligning with the business vision and mission. This study examines the direct relationship between corporate culture and business growth and performance, and the impact of culture fusion on employee performance and satisfaction in Guyana.

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