Operations Management in the Corporate Environment of Guyana: The Culture Fusion
Abstract:
This
paper examines the role of human resource culture in operations management and
its direct impact on returns on investments, efficiency, and effectiveness in
Guyana’s corporate environment. Corporate culture, defined as the shared values
and norms within an organization, influences employee attitudes and behaviors,
while profitability involves offering the right product or service at the right
place and time for the right price. The literature confirms that these concepts
are interlinked and beneficial for many organizations. The review found that
exploiting human resource culture can significantly enhance growth and
expansion potential. In Guyana, profitability and organizational success have
not reached their full potential. In such an environment, human resource
management is crucial, and culture serves as a vital operations management
tool. Human Resource Culture encompasses shared values, beliefs, attitudes, and
behaviors, defining an organization operation and how employees interact. This
includes mission, goals, work environment, communication styles, leadership
practices, and employee expectations. A business environment includes internal
factors like employees, culture, and management, and external factors such as
customers, suppliers and competitors. The corporate environment refers to a
corporation's internal culture, structure, and operations. Organizational
culture influences decision-making, activity prioritization, and
accountability, aligning with the business vision and mission. This study examines
the direct relationship between corporate culture and business growth and
performance, and the impact of culture fusion on employee performance and
satisfaction in Guyana.
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