An Analysis of the Impact of the Emergence of Mobile Money Transfer on the Cameroonian Economy: A Case Study of MTN Mobile Money (MTNMOMO)
Abstract:
This research
investigates the impact of Mobile Money Transfers (MMTs) on economic development
in Cameroon, with specific attention to Mobile Telephone Network Mobile Money (MTN
MoMo). Furthermore, the study was done in the town of Obala, 33km from Yaoundé.
Data was collected using questionnaires and focus groups and it was analysed with
Statistical Package for Social Science (SPSS) version 16 plus. The study showed
that Mobile Money Transfers are significant to the Cameroonian economy, due to the
fact that it has strongly contributed to economic development through creation of
employment and financial inclusion. In addition, MMTs are easily accessible in remote
areas and easy to use when paying and receiving tax. In short, this is the reasons
why it has increased the use of electronic-wallet (e-wallet) money in Cameroon as
well as reducing the transaction costs and risk. That said, the study therefore
recommends that the government put in place regulations to deal with the Mobile
Money Transfer sector to ensure that the interests of the consumer are safeguarded
and at the same time guaranteeing the viability of the sector. Furthermore, mobile
network operators are encouraged to improve service quality and ensure that people
do not have challenges in accessing their funds due to network congestion and poor
network connectivity.
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