Abstract:

Banks are very important in achieving the Sustainable Development Goals (SDGs). They provide financial support to enterprises to increase production and boost economic development. It is necessary for banks to be engaged in profitable activities and also have the ability to grow and survive in the industry. Sustaining growth and survival of banks in Ghana requires efficient strategic, tactical and operational management of credit risk in the banking sector. Credit risk has the potential to negatively affect the survival of banks. The study set out to assess the credit risk management strategy in the banking sector using Cal Bank Limited as a case study. Extensive literature on credit risk management was reviewed. Quantitative approach was used in the study. Data was collected from 4 Cal Bank branches (Graphic Road, Achimota, Derby Avenue and Ring Road Central) in Accra using likert scale questionnaires and open-ended questionnaires and the data were statistically analysed using Statistical Package for the Social Sciences (SPSS). The study indicated that the banks have credit risk management procedures in place. The respondents indicated that credit risk management is an important strategic management tool employed by banks. However, risk assessments are not frequently carried out and qualified personnel to carry out effective risk monitoring are inadequate.

Keywords: Management Information System Market Line (ML), Statistical Package for the Social Sciences (SPSS).

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