An Investigation of Technology and E-Government Adoption in Guyana and Evaluate the Key Determining Factors for Strategic Gain
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Abstract:
This research manuscript
provides a comprehensive exploration of technology and e-government adoption in
Guyana, with a primary focus on identifying the key determining factors for
achieving strategic gains in digital governance. Through a mixed-methods approach
combining qualitative and quantitative analyses, the study assesses the current
state of technology infrastructure and e-government initiatives in Guyana,
while also highlighting challenges and opportunities for improvement. Empirical
investigations, including exploratory studies and surveys, were conducted to
understand citizen and employee acceptance of e-government services, as well as
factors influencing adoption. The research reveals insights into the usability
and adoption of e-government systems in Guyana, utilizing the Technology
Acceptance Model as a predictive framework. Results indicate a willingness
among citizens and employees to embrace e-government services, with perceived
usefulness and ease of use being significant determinants. However, issues
related to trust and cultural factors require attention to enhance adoption
rates. The study proposes solutions and offers a conceptual framework
emphasizing the importance of e-government adoption as a strategic enabler for
Guyana's ICT vision 2031. Overall, this research contributes valuable insights
and recommendations for policymakers and stakeholders to enhance technology
utilization and promote effective e-government services in Guyana.
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