An Analysis of the Acceptance of the Government of Ghana’s Electronic Pay (e-pay) Slip System
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Abstract:
This study analyses the acceptance and use of the e-pay slip system
by public sector workers in Ghana. Examination of the literature showed that no
research has been done to verify the process of adoption and use of the e-pay slip system in Ghana. The General Linear Model
(GLM) procedure, specifically, the Multivariate Analysis of Variance (MANOVA) was
employed to analyse and explain the adoption.
The constructs used for the survey include; behavioural
intention, attitude, perceived usefulness, perceived ease of use, subjective norm,
systems accessibility and personal innovations, which were developed based on the
extended Technology Acceptance Model (TAM). The
results confirmed that the extended TAM was an excellent theoretical model to understand
users’ acceptance of the e-pay slip system.
The findings showed that the accessibility and subjective norm of the e-pay slip
system were the most significant constructs that influenced the model.
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